Payment Policy
LAST UPDATE 11/20/2024
Here’s the Payment Terms and Security Policy with the addition of detailed information about SSL (Secure Sockets Layer) technology:
Payment Terms and Security Policy
At ChikHeaven, we are committed to maintaining the highest standards of security to safeguard our customers’ payment information. We strictly comply with Payment Card Industry Data Security Standard (PCI DSS) requirements and implement SSL (Secure Sockets Layer) technology to ensure the secure processing, storage, and transmission of payment card data.
1. Secure Transactions with SSL
Our website uses SSL (Secure Sockets Layer) encryption to protect your sensitive information during online transactions. SSL establishes a secure and encrypted connection between your browser and our website, ensuring:
- Data Confidentiality: All data transferred between you and our website remains private and protected from unauthorized access.
- Data Integrity: The information you provide, such as payment details, is transmitted without interference or modification by third parties.
- Authentication: SSL certificates confirm our website’s authenticity, ensuring you are interacting with the genuine ChikHeaven platform.
You can identify our secure website by the padlock icon displayed in your browser’s address bar and the “https://” prefix in our URL. These indicate that your connection is protected by SSL encryption.
2. PCI Compliance Assurance
ChikHeaven adheres to PCI DSS, a set of security standards designed to protect sensitive payment data. Our systems undergo regular security assessments and updates to maintain PCI compliance.
3. Data Encryption
We use industry-standard encryption technologies to secure your payment details during transmission. This ensures that your personal and financial information is safeguarded against unauthorized access.
4. Tokenization
To enhance security, ChikHeaven employs tokenization, replacing sensitive cardholder data with a unique identifier (token). This practice ensures that your actual payment details are not stored on our servers.
Accepted Payment Methods
We accept the following credit and debit cards:
- American Express
- Apple Pay
- PayPal
- Discover
- Mastercard (Credit & Debit)
- Visa (Credit & Debit)
Payment Terms and Conditions
1. Order Confirmation
Upon completing a purchase, you will receive an email confirmation with comprehensive details of your transaction. This email serves as proof of the successful completion of your order.
2. Payment Authorization
Payment is authorized at the time of order placement. Orders will only be processed and shipped after successful payment processing.
3. Failed Transactions
If your transaction fails, we encourage you to verify the accuracy of your payment details. Should issues persist, please contact our customer support team for immediate assistance.
4. Currency
All prices listed on the ChikHeaven website are in US Dollars (USD).
5. Refund Policy
For details about requesting refunds, please refer to our Refund Policy.
6. Payment Disputes
If you have concerns or disputes related to payments, contact our dedicated customer support team. At ChikHeaven, we are committed to resolving payment-related issues promptly to ensure customer satisfaction.
7. Changes to Payment Policy
ChikHeaven reserves the right to amend this Payment Policy at any time. Changes will take effect immediately upon being posted on our website. By completing a purchase on ChikHeaven, you agree to abide by the terms and conditions outlined in this Payment Policy.
For More Information
Contact Information
Business Name: Chikheaven
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Contact: +1 (713) 659-9617
Business Mail: support@chikheaven.com
Business Address: 17719 Shadow Valley Dr, Spring Texas 77379, United States